IT’S FREE. IT’S EASY. IT’S THE LAW.

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FENCE

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DECK

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GARDEN

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POOL

Who is Ontario One Call?

Ontario One Call acts as a communications link between buried infrastructure owners and homeowners who are planning to dig.

If you are planting a tree, building a fence or a deck, digging a new garden, or doing any project that requires you to dig, you must contact Ontario One Call at least 5 days before.

Ontario One Call will notify buried infrastructure owners that you plan to dig. Reps from each underground buried infrastructure owner will come out to mark the location of buried underground lines and cables on your property so that you can dig safely.


HERE'S HOW IT WORKS

Step 1

CONTACT

At least 5 days before you dig, submit a locate request at OntarioOneCall.ca or 1-800-400-2255. We will notify underground infrastructure owners that you plan to dig.

Step 2

LOCATE

Locators from each underground infrastructure owner will come out to locate the buried lines & cables.

Step 3

DIG

Dig safely. Respect the marks and follow the instructions that are provided.


Chart 1

Who

First & last name of property owner

Chart 2

When

Expected date of project

Chart 3

Where

Address of the property

Chart 4

Max Depth

Estimated depth needed to dig

Chart 5

Type of Work

Fence
Pool
Landscaping

Chart 6

Method

By Hand
By Machine

Hiring a Contractor?

If you have hired a contractor, make sure your contractor has contacted Ontario One
Call before they start your project. If you are a contractor click here

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Requesting a locate through
Ontario One Call is free

You must contact Ontario One Call a minimum of 5 business days (excluding weekends and holidays) before digging.

There are two ways to make a locate request

Use our web portal to save time and make the most accurate locate request

Call our customer service agents
1-800-400-2255