Request a Locate

Complaint Form

Instructions:

This form is to be completed by anyone who wants to make a complaint against a member (buried infrastructure owner), excavator, or Ontario One Call, if they have reasonable or probable cause to believe there has been non-compliance with the Ontario Underground Infrastructure Notification System Act, 2012, its regulations or the By-laws of Ontario One Call.

Please read the Late Locate Protocol here.

If the complaint is about a member, please contact the member or the members designate first. If you have not achieved results, please continue to fill out and submit the complaint form.