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Request a Locate

Web requests

Ontario One Call strongly encourages the use of web requests as the primary tool for locate requests. Web requests experience a minimal delay between entry into the Ontario One Call system and member notification, are user-friendly and can be done at the convenience of the excavator. Web requests spend approximately 1-2 hours in queue, in which an audit is completed of the web request by an Ontario One Call Representative. Excavators may also export their data into Excel files for future reference/planning, and transmit their web requests to a third party via email.

Homeowners and Contractors alike may process web requests. However, Contractors must have their Contractor ID and a web request password. Passwords can be created by calling 1-800-400-2255, and are activated immediately in the Ontario One Call system. Please visit our web portal for further information or call if a tutorial is desired.