A glossary of key terms specific to Ontario One Call.  Back to Glossary >>

Standard: a Standard Locate Request is proposed work reasonably expected to commence in thirty (30) Business Days and reasonable attempts to do all things required for a Locate within a period of five (5) Business Days from its receipt on the system that the Member has designated for those purposes. Standard Locate Requests are transmitted to the Member within twenty-four (24) hours of receipt by the Contact Centre’s staff.

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