Look-Up is an optional service provided by Ontario One Call. Through Look-Up, notification that would traditionally be sent to the member or the member’s locate service provider is instead re-routed to our in-house clearance centre. The ticket is then evaluated using a pre-determined set of business rules (with rules defined by the member) and compared to the member’s maps. The ticket then has the potential to be cleared in-house, eliminating the need for a field locate.
Consider this scenario:
Look-Up members enjoy the benefits of some of the most competitive pricing in the industry, money and time saved from eliminating unnecessary locates, freeing up administrative staff to work on other tasks, and much more.