To recover/reset your password, go to the Coursettra login page https://app.coursettra.com/portal/login , and click the “Reset/Forgot password” link at the bottom right of the login box.
Enter your username and click “Send Code.” A code will be sent to the verified email address that’s associated with that username. A window will pop up and prompt you to enter the temporary password sent to your email. Check your email for a message with a code from firstname.lastname@example.org.
Once you receive a code you will have 24 hours to use the code to reset your password. Go back to the Coursettra page and enter your new password and then the code. Click the reset password.
Please note, if you did not verify your email when creating your account, you will not be able to reset your password. Please reach out to our Education and Training Department for assistance.