New Web Portal Training Videos Are Now Available

New Web Portal Training Videos
Now Available

Want to learn how to use the new Web Portal?

The launch of the new Web Portal is only a couple of weeks away!  Watch our training videos to learn on how to use the improved system.  If you are a Contractor or a Member who excavates, please visit our How-to-Video webpage, click on contractor, and watch the videos.  Learn how to login and navigate, how to create design and planning, single address or advanced locate requests, plus much more.

Remember the new Web Portal launches on January 27th, 2022.

Click here

Other Important Upcoming Dates

New Web Portal Launch
Jan 27th, 2022

  • Easier to use platform
  • Stream-lined request options based on user type
  • Increased aerial map functionality

Read More

Contractor Bridge End Of Life
Jan 27th, 2022

  • Requests will no longer be accepted via the contractor bridge
  • Requests must now be submitted via the new web portal.

Read More

Phone Queue Changes
Mar 5th, 2022

  • For professional excavators, only Emergency, Deferred  Emergency (P0), and Sewer Lateral Requests will be accepted via phone
  • All other requests must be submitted via the new web portal.

Read More

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Ontario One Call – 1-104 Cooper Drive – Guelph – Ontario

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