Request A Locate

Homeowners
- - - Homeowners
      
      Whether you are a homeowner, renter, or tenant, if you are planning to dig you must submit a locate request. Click before you dig applies to every job, big or small. Whether you’re building a fence, putting in a pool, planting a tree or digging a new garden, or any other digging project you need to contact Ontario One Call.
Contractors
- - - Contractors
      
      Contacting Ontario One Call will help protect you and your project from unnecessary damages, injuries and financial penalties. We notify buried infrastructure owners that you are excavating.
Infrastructure Owners
- - - Infrastructure Owners
      
      Infrastructure Owner login links, best practices and other resources.
Dedicated Locator
- - - Dedicated Locator
      
      Take control of your project with Dedicated Locator. Learn more on how a single resource used to mark all underground infrastructure within a project area, can help your project.
Compliance and Industry Performance
- - - Compliance and Industry Performance
      
      Ontario One Call regulates public utility locating and safe digging in the Province of Ontario. File a complaint, view performance reports and find supporting resources.
About Us
- - - About Us
      
      Ontario One Call is a public safety administrative authority that acts as a communications link between buried infrastructure owners and individuals who are planning to dig in the province of Ontario.
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Performance Based Billing – Deferred

Please read this deferral notice about Performance Based Billing. It will be reviewed at our next AGM.

Performance Based Billing –
Deferral Notice

Dear Member,

This is to inform you that Performance Based Billing has been deferred, and will not be implemented as initially planned for January 2023. Ontario One Call will provide a recommendation on Performance Based Billing for review at the next Annual General Meeting in June 2023.

Please note, there will be NO change to the way membership fees are calculated. Your bill will continue to reflect the volume of notifications received only.

Performance Based Billing has been deferred to allow Ontario One Call to focus internal resources on priority projects underpinning its transition from service provider to regulator. As always, Members should continually monitor their locate performance to make sure they stay in compliance with our Act. Ontario One Call will continue to share industry performance data with stakeholders through our website.

Please share this email with the appropriate parties within your organization.

Questions? Please contact Training@OntarioOneCall.ca

Regards,
The Ontario One Call Team
844-257-9490 ext. 8809
Training@OntarioOneCall.ca

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